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Sports

How PSV cut admin and gained more visibility with Tableau Cloud

PSV has used Tableau for years to make data accessible across the organisation. What started as a self-managed server grew into an environment with ever more users, dashboards and maintenance. Together with DDBM, PSV made the move to Tableau Cloud.

From an On-Premises Server to SaaS

For years, PSV ran Tableau Server on its own virtual machine within the Azure environment. It was manageable, but not without effort: updates, maintenance windows, and separate passwords demanded a lot of attention from the IT team.

Our approach

DDBM supported PSV from architecture advice through to go-live. This started with the design of the Tableau Cloud environment and the accompanying identity federation for SSO, plus advice on which licence types suited PSV’s different user groups.

DDBM carried out the migration itself using its own automated tooling. Users, groups, workbooks, data sources, permissions and refresh schedules were all moved across without any content needing to be adjusted by hand. The same tooling was then used to check every migrated dashboard for an exact match with its Server version.

Step by step, with no hassle for users

Together with DDBM, PSV first took stock of which users and dashboards were still relevant. Outdated or barely used content was left behind. The new Tableau Cloud environment then ran alongside the existing server for a while, so the switchover could happen in phases and nobody was suddenly left without access. Only once everything had been validated were the most active users invited to try out the new environment themselves.

“From an end user’s point of view, very little has actually changed apart from logging in. That’s almost the biggest compliment you can get for a migration like this.”
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Emre Aydogan

Cloud Engineer

Concrete result

Collaboration with DDBM

Roy Smits, IT Manager, reflects on the phased approach and the clarity regarding costs:

“The way you raised it with us, how you were going to do it, and how you linked the pricing to that gave me, as the person responsible for the budget, a good feeling. I wasn’t worried about getting an unexpected extra bill.”

Emre Aydogan describes the collaboration as pleasant and accessible:

“Whenever I asked you a few questions about the migration, I quickly received a response that was helpful. We didn’t run into any insurmountable roadblocks.”

Conclusion

In hindsight, the switch to Tableau Cloud was a logical step for PSV. Less administrative burden, significant savings on infrastructure costs, and a migration that users barely noticed—the only change was that logging in became easier. We continue to support PSV as they further expand their data-driven approach.

About PSV

PSV is one of the largest and most successful football clubs in the Netherlands. Since its founding in 1913, the Eindhoven-based club has competed at the highest level of Dutch soccer and has won multiple national titles, cups, and European trophies. Behind the scenes, the organisation is constantly working to be more professional, with data playing an increasingly important role in its operations.